Shipping policy
At Minories Arcade, we aim to provide a smooth and reliable delivery experience for every customer. Please review our shipping policy below to understand how we process and deliver your orders.
1. Shipping Locations
We currently offer shipping within the United Kingdom only.
We do not offer international shipping at this time. Orders with delivery addresses outside the United Kingdom cannot be accepted.
2. Order Processing Time
All orders are processed within 2–3 business days after payment confirmation.
Our processing time includes order verification, preparation, and packaging.
Please note that orders are not processed or shipped on weekends or public holidays.
3. Shipping and Delivery Time
Once your order has been processed and dispatched, delivery typically takes 3–5 business days.
Our estimated delivery timeframe is:
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Order Processing Time: 2–3 business days
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Transit Time: 3–5 business days
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Total Estimated Delivery Time: 5–8 business days
Delivery times are estimates and may vary depending on your location, courier services, weather conditions, or other unforeseen circumstances.
4. Shipping Confirmation and Tracking
Once your order has been dispatched, you may receive a shipping confirmation email.
If tracking information is available for your shipment, it will be provided in your shipping confirmation email.
Please allow some time for tracking information to become available after dispatch.
5. Shipping Delays
Although we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:
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Severe weather conditions
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Courier or postal service delays
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Public holidays
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Unexpected logistical disruptions
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team for assistance.
6. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout.
Minories Arcade cannot guarantee delivery or accept responsibility for delays caused by incorrect or incomplete shipping addresses provided by customers.
If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to assist you if your order has not yet been dispatched.
7. Lost or Missing Orders
If your order appears to be lost or has not arrived within the expected delivery timeframe, please contact us.
We will work with you to investigate the issue and provide appropriate assistance.
8. Contact Us
If you have any questions regarding shipping, delivery, or your order, please contact us:
Name: Minories Arcade
Phone :+441216321097
Gmail: support@minoriesarcade.shop
Address: The Minories, Birmingham B4 6AG, United Kingdom
Minories Arcade
Bringing Style and Comfort to Your Everyday Life.